PRIVACY POLICY

At De Garuda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, request a consultation, or interact with our services.

INFORMATION WE COLLECT

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company information (for business accounts)
  • Payment information
  • Account credentials

Order and Service Information

  • Purchase history
  • Product preferences
  • Design consultation details
  • Custom jewelry specifications
  • Uploaded images, documents, and reference materials

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and similar technologies

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide custom jewelry consultations
  • Communicate regarding products, services, and inquiries
  • Manage customer accounts
  • Verify transactions and prevent fraud
  • Improve our website and services
  • Provide customer support
  • Send important updates regarding orders and services
  • Comply with legal and regulatory obligations

CUSTOM DESIGN INFORMATION

When you submit designs, sketches, images, reference materials, or project details for custom jewelry, we use this information solely for consultation, design development, production, and customer support purposes.

We do not sell or publicly share your confidential design information without your consent, except where required by law.

COOKIES

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience
  • Maintain website security

You may disable cookies through your browser settings; however, some website features may not function properly.

SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted third parties when necessary to:

  • Process payments
  • Deliver orders
  • Operate our website
  • Provide customer support
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations

All third-party service providers are expected to maintain appropriate security and confidentiality standards.

INTERNATIONAL DATA TRANSFERS

As an international business operating across multiple locations, your information may be processed or stored in countries outside your country of residence. By using our services, you consent to the transfer, storage, and processing of your information where necessary to provide our products and services.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

PAYMENT SECURITY

Payment transactions are processed through secure payment providers. De Garuda does not store complete payment card details on its servers unless required for authorized business purposes and in compliance with applicable laws.

YOUR RIGHTS

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide our products and services
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal requirements

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy policies before providing personal information.

CHILDREN'S PRIVACY

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page with a revised effective date.

CONTACT US

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

De Garuda

Email: important@degaruda.com

Phone/WhatsApp: +1-305-988-3853

Website:  www.degaruda.com

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.